Volume of applications is growing - 126 in first three months of 2011 against a predicted 105.
There are a number of possible outcomes when an application is made to the Commissioner. A case can be closed before or during an investigation, or after investigation with a decision from the Commissioner. Applications to the Commissioner's office showed signs of growth towards the end of 2010/11 - applications during the final quarter were 20% higher than predicted. This trend has continued into 2011/12. Cases open at the end of the year are carried forward - the percentage of cases carried forward has fallen from 30% in 2009/10 to 20% in 2010/11.
See comparable table for 2010: http://www.itspublicknowledge.info/inyourhands/applications-overview.html
Case disposal by stage 2008/9 to 2010/11 (Excel - 14kB)