In 2010/11, just 8% of enquiries came from the media, and only 1% from elected members.
Helping people with their questions about FOI is a critical part of our work, and the Commissioner's office provides an enquiry service during office hours. Enquiries continue to grow year on year, hitting the 10,000 mark during 2010/11. All 22 of the Commissioner's staff deal with enquiries ? the average number of enquiries handled by each staff member during 2010/11 was 74. In 2010/11, 80% of our enquirers were either members of the general public or public authority staff. By contrast, just 8% of enquiries came from the media, and only 1% from elected members.