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Capture, Assess, Improve

Self-assessment Module 2: Searching for, locating and retrieving information

This module focuses on helping your authority identify requested information efficiently and effectively. It will help you ensure information searches consistently result in complete, reliable, thorough and proportionate findings, thus reducing the risk of extra work associated repeat searches for reviews and appeals.

The module looks at the following areas of practice:

  • Lines of accountability - Is it clear who is accountable for searching, is your authority learning from experience?
  • Records management - Is your authority's records management FOI compliant and does it support FOI searches?
  • Procedures and systems - Do FOI procedures enable searching, is there a record of searches, are monitoring arrangements adequate?
  • Guidance and training - Are staff trained and supported to search effectively for requested information?
  • Staff resources - Are staff resources monitored to ensure they're sufficient and there's cover for absence? 

You will need

 Download Description of contents / purpose 
PDF icon How to carry out an FOI self-assessment Our detailed guide to completing the five self-assessment stages of a module.
PDF iconModule 2 Standards and Criteria
  • Introduction to this module
  • Expected outcomes and legal context
  • Characteristics of excellent practice for this module
  • Ratings and evaluation criteria
Word DocumentModule 2 Assessment Questions and Evidence Grid   Workbook of module questions, with sections to record evidence, strengths and areas for improvement
 Summary of FindingsWord Document  A form to record the assessment findings and give your authority a performance rating for this module.
 Improvement Action PlanWord Document  A form to plan actions to improve performance

Back to self-assessment toolkit home page       

Page last updated 29 July 2016       

 

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