If you want information from a Scottish Public Authority you must make your request in writing or in any form that can be kept for future use, for example, an audio recording or video tape.
If you want information about the environment, your request will be dealt with under separate environmental information rules called the Environmental Information (Scotland) Regulations. If you require environmental information you can make a verbal request.
You can ask to see information from all Scottish public authorities or office-holders.
You may not be sure of the information you require. If this is the case, the public authority should help you to describe the information you are looking.
See our Useful Tips on making a request
Most requests should be dealt with free of charge.
However, if it costs the authority more than £100 to provide you with the information you have requested, you can be charged 10% of the cost. So if the information cost £200, you could be charged £10. The authority cannot charge you for the first £100.
The public authority should reply to your request for information as soon as possible. In most cases they must reply within 20 working days.