The Scottish Information Commissioner - It's Public Knowledge
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Pencil IconOther ways to appeal to the Commissioner

We recommend that you appeal online. You don't need to appeal online, but if you do it will make sure that you provide all of the information that the Commissioner needs to investigate your case quickly.

If you don't appeal online, your appeal must be in a format that can be kept for future use, for example, in writing, by email or a recording on an audio or video tape.

You first need to check that you can make an appeal.

 

Can I appeal to the Commissioner?

You can appeal to the Commissioner if:

  • You are unhappy with the outcome of an authority's review
  • The authority refuses to review its decision because it says your request is "vexatious" or "repeated". See Why might my request be refused? for an explanation of what this means
  • The authority hasn't responded to your request for review.

  

Is my appeal valid?

The Commissioner will investigate your complaint if it is "valid". See What is a valid appeal? for more details and to check if you have a valid appeal.

 

Download an Application Form

You can download an Application Form, complete it, and return it to us.

Word Document

 Application Form (Word 80KB)

 

Send your appeal by email

If you want to send us your appeal by email, you should send your email to enquiries@itspublicknowledge.info.

 

Send your appeal by post

If you want to send us your appeal by post, you should send your letter to:

Office of the Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
KY16 9DS

 

Contact us if you need help making an appeal:

 Telephone IconEmail: enquiries@itspublicknowledge.info

Tel:     01334 464610

 

 


Frequently asked questions

What should I say in my appeal?

You must include the following information:

  • Your full name
  • An address for correspondence (the Commissioner will also need your postal address to issue a Decision Notice)
  • Details of your original request
  • Why you are unhappy with the way it was dealt with by the pubic authority
  • Why you are unhappy with the outcome of the review.

 

Should I send any other information?

You should include copies of the correspondence you have had with the public authority about your request. Most importantly, copies of:

  • Your original request for information
  • The response you received (if the authority replied)
  • Your request for a review
  • The response to your request for a review (if the authority replied).

You must appeal to the Commissioner within six months of receiving the review decision from the authority. If the authority did not carry out a review or failed to tell you the outcome of the review, you should appeal within six months of the date by which it should have replied to you (20 working days after you asked it to review its decision).

 

How much does it cost to make an appeal?

There is no charge for making an appeal to the Commissioner.

 

Are there any issues that you can’t investigate?

Yes, there are a few limitations. See When we can’t investigate.

 

What happens after I make an appeal to the Commissioner?

We acknowledge receipt of your appeal within two working days. We will send you a copy of our guidance for applicants. You  can download the guidance below.

 PDF iconWhat Happens Next? - A guide for applicants (pdf - 40kb)

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