The Scottish Information Commissioner - It's Public Knowledge
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Line Chart IconOperational performance

This page provides information about how we measure, monitor and report our performance.


Latest performance news

Last quarter we reported a drop in the rate of new applications compared to previous years.  Six months into 2016/17, and numbers remain comparatively low.  They are following a similar pattern to previous years and, as you can see from our dashboard, there’s been a steady increase over the last few months.

While we have issued 129 decision and resolved 32 applications, our performance against KPIs still reflects the peak in applications towards the end of last year, particularly the challenge to close, resolve or decide cases in 4-6 months.  We are still performing well in relation to our 12-month cases, exceeding our 97% target by 2.6%.  Currently our oldest open case is a little over 10 months, and we expect to see our four and six month KPI positions improve over the coming months.

In the meantime, we have been delivering lots of other things: issued our Annual Report and Accounts, delivered training and a range of “business as usual” such as the Decisions Round-up to mention but a few.  We continue to develop our interventions policy and are being proactive about contacting authorities where we identify potential opportunities for FOI practice improvement. Over the coming weeks we will be taking action in relation to authorities subject to Failure to Respond Appeals where it seems likely they will be subject to five or more such appeals by the end of the year.

Rosemary Agnew                                                                                                                                                                                                   

More about this section

The Scottish Information Commissioner's functions, and the powers required to discharge those functions, are derived from Scotland's freedom of information legislation - specifically, the Freedom of Information (Scotland) Act 2002, the Environmental Information Regulations (Scotland) (EIRs) and the INSPIRE (Scotland) Regulations 2009.  The Commissioner enforces and promotes the rights created by these pieces of legislation, and these pages provide information on how the Commissioner is doing.   On this part of our site you will find information about:

You can also click here to view the Commissioner's Financial Performance.


Chart IconSetting objectives and targets

As a Scottish public authority, the Scottish Information Commissioner is accountable to taxpayers for delivering functions economically, efficiently and effectively.  The Commissioner has set out the overall approach to delivery of those functions in a four-year Strategic Plan 2012-2016.  This plan is published, and shared with the Scottish Parliamentary Corporate Body.

Each year, the Commissioner also publishes an Operational Plan - the annual programme of activity which will be delivered over the year, in pursuit of the key strategic themes in the four year plan.  The Operational Plan contains details of all planned activities along with targets/success measures and timescales. 

View current and past plans on the Strategic and operational plans pages of this site.

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Clock IconPerformance reporting

The Commissioner reports progress against Operational Plan Objectives every quarter.  A 'Dashboard' of caseload and investigations performance statistics is also published every month.  You can download the Commissioner's Quarterly Operational Reports and monthly Dashboard Reports below. 


Quarterly Operational Reports 

These reports are published once they have been signed off by the Commissioner - usually at the next Quarterly Management Team meeting.

2016/17  2015/16        2014/15

Quarterly Report - July to Sept 2016

Quarterly Report - Apr to Jun 2016




Quarterly Report - Jan to Mar 2016

Quarterly Report - Oct to Dec 2015

  Quarterly Report - July to Sept 2015

Quarterly Report - Apr to Jun 2015


Quarterly Report - Jan to Mar 2015

Quarterly Report - Oct to Dec 2014

Quarterly Report - July to Sept 2014

Quarterly Report - Apr to Jun 2014

Caseload 'Dashboard' Reports     

This report includes statistics showing the number of cases and enquiries, against the targets set at the beginning of each financial year.  There are also statistics on the length of investigations, against the targets set. Annual caseload statistics appear in the Annual reports of the Scottish Information Commissioner.

The first report for 2012/13 covers the six-months to end September 2012. Following a review of our reporting arrangements, this report will be published quarterly.

 2016/17  2015/16  2014/15  2013/14

Dashboard to Sep 2016 (KPIs)

Dashboard to Sept 2016 (Numbers)

Dashboard to June 2016 (KPIs)

Dashboard to June 2016 (Numbers)

Dashboard to March 2016 (KPIs)

Dashboard to March 2016 (Numbers)

Dashboard to Dec 2015 (KPIs)

Dashboard to Dec 2015 (Numbers)

Dashboard to Sept 2015 (KPIs)

Dashboard to Sept 2015 (Numbers)

Dashboard to Jun 2015 (KPIs)

Dashboard to Jun 2015 (Numbers)

Dashboard to Mar 2015 (KPIs)

Dashboard to Mar 2015 (Numbers)

Dashboard to Dec 2014 (KPIs)

Dashboard to Dec 2014 (Numbers)

Dashboard to Sept 2014 (KPI) *

Dashboard to Sept 2014 (Numbers)*

Dashboard to Jun 2014 

  *2 reports from July 2014              

Dashboard to Mar 2014      

Dashboard to Dec 2013

Dashboard to Sept 2013

Dashboard to Jun 2013



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Book IconAnnual Reports

Under Section 46 of the Act, the Commissioner must lay an annual report before the Scottish Parliament.   The Commissioner's Annual Reports typically include commentary from the Commissioner, reflecting on the previous year and setting out priorities for the coming year.  They also include a broad compendium of performance statistics, including annual trends, and other statistical data relating to freedom of information in Scotland e.g. from research the Commissioner has commissioned from time to time.


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