This page provides information about how we measure, monitor and report our performance.
Latest performance news
At 425, 2016-17 saw the lowest number of applications to me since I became Commissioner. That doesn't mean we have been less busy - far from it. We started the year with 123 cases carried over from the previous year, the result of an unusually high number of applications in the second half of the previous year. Although we narrowly missed our target of closing 75% of cases within four months, our average time taken was still under four months.
We also diverted some of our investigation resource into more long-term value-adding work, increasing activity in promoting good practice, and in direct intervention with authorities which were subject to five or more applications about failure to respond.
More about this section
The Scottish Information Commissioner's functions, and the powers required to discharge those functions, are derived from Scotland's freedom of information legislation - specifically, the Freedom of Information (Scotland) Act 2002, the Environmental Information Regulations (Scotland) (EIRs) and the INSPIRE (Scotland) Regulations 2009. The Commissioner enforces and promotes the rights created by these pieces of legislation, and these pages provide information on how the Commissioner is doing. On this part of our site you will find information about:
You can also click here to view the Commissioner's Financial Performance.
As a Scottish public authority, the Scottish Information Commissioner is accountable to taxpayers for delivering functions economically, efficiently and effectively. The Commissioner has set out the overall approach to delivery of those functions in a four-year Strategic Plan 2012-2016. This plan is published, and shared with the Scottish Parliamentary Corporate Body.
Each year, the Commissioner also publishes an Operational Plan - the annual programme of activity which will be delivered over the year, in pursuit of the key strategic themes in the four year plan. The Operational Plan contains details of all planned activities along with targets/success measures and timescales.
View current and past plans on the Strategic and operational plans pages of this site.
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The Commissioner reports progress against Operational Plan Objectives every quarter. A 'Dashboard' of caseload and investigations performance statistics is also published every month. You can download the Commissioner's Quarterly Operational Reports and monthly Dashboard Reports below.
Quarterly Operational Reports
These reports are published once they have been signed off by the Commissioner - usually at the next Quarterly Management Team meeting.
Caseload 'Dashboard' Reports
These report includes statistics showing the number of cases and enquiries, against the targets set at the beginning of each financial year. There are also statistics on the length of investigations, against the targets set. Annual caseload statistics appear in the Annual reports of the Scottish Information Commissioner.
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Under Section 46 of the Act, the Commissioner must lay an annual report before the Scottish Parliament. The Commissioner's Annual Reports typically include commentary from the Commissioner, reflecting on the previous year and setting out priorities for the coming year. They also include a broad compendium of performance statistics, including annual trends, and other statistical data relating to freedom of information in Scotland e.g. from research the Commissioner has commissioned from time to time.
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