This page provides information about how we measure, monitor and report our performance.
Latest performance news
It’s hard to believe we are over half way through our reporting year. So how are we doing? The biggest challenge for us over the last six months has been the rapid rise in applications: 279 to the end of September. This time last year we had received 251 and by the end of the year 474.
Application numbers are comparable with where they were a couple of years ago and indications are that the low number last year was the anomaly. While we are still meeting most of our KPIs, you will see that the number of cases under investigation is high – over one and a half times higher than this time last year – and we anticipate that the long term effect of this will be an increase in case closure times. That said, we are now realising the full benefits of our procedures review and are endeavouring to keep times to a minimum.
We have no cases over 12 months old and don’t anticipate any reaching that age this quarter.
More about this section
The Scottish Information Commissioner's functions, and the powers required to discharge those functions, are derived from Scotland's freedom of information legislation - specifically, the Freedom of Information (Scotland) Act 2002, the Environmental Information Regulations (Scotland) (EIRs) and the INSPIRE (Scotland) Regulations 2009. The Commissioner enforces and promotes the rights created by these pieces of legislation, and these pages provide information on how the Commissioner is doing. On this part of our site you will find information about:
You can also click here to view the Commissioner's Financial Performance.
As a Scottish public authority, the Scottish Information Commissioner is accountable to taxpayers for delivering functions economically, efficiently and effectively. The Commissioner has set out the overall approach to delivery of those functions in a four-year Strategic Plan 2012-2016. This plan is published, and shared with the Scottish Parliamentary Corporate Body.
Each year, the Commissioner also publishes an Operational Plan - the annual programme of activity which will be delivered over the year, in pursuit of the key strategic themes in the four year plan. The Operational Plan contains details of all planned activities along with targets/success measures and timescales.
View current and past plans on the Strategic and operational plans pages of this site.
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The Commissioner reports progress against Operational Plan Objectives every quarter. A 'Dashboard' of caseload and investigations performance statistics is also published every month. You can download the Commissioner's Quarterly Operational Reports and monthly Dashboard Reports below.
Quarterly Operational Reports
These reports are published once they have been signed off by the Commissioner - usually at the next Quarterly Management Team meeting.
Caseload 'Dashboard' Reports
This report includes statistics showing the number of cases and enquiries, against the targets set at the beginning of each financial year. There are also statistics on the length of investigations, against the targets set. Annual caseload statistics appear in the Annual reports of the Scottish Information Commissioner.
The first report for 2012/13 covers the six-months to end September 2012. Following a review of our reporting arrangements, this report will be published quarterly.
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Under Section 46 of the Act, the Commissioner must lay an annual report before the Scottish Parliament. The Commissioner's Annual Reports typically include commentary from the Commissioner, reflecting on the previous year and setting out priorities for the coming year. They also include a broad compendium of performance statistics, including annual trends, and other statistical data relating to freedom of information in Scotland e.g. from research the Commissioner has commissioned from time to time.
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