The Scottish Information Commissioner - It's Public Knowledge
Share this Page
Tweet this page:
Text Size Icon

- Text Size Up | Down

Line Chart IconOperational performance

This page provides information about how we measure, monitor and report our performance.


Latest performance news

We’ve had another successful quarter and continue to meet all but one of our targets.  It’s good to see we’re closing 80% of appeals within four months.  The number of “failure to respond” cases is back in line with normal levels so, as expected, we’re meeting our targets for those types of cases.  Unfortunately, we lost some of our validation resource over the summer, which has had an effect on our validation KPIs – although in 73% of cases we still decide in less than one month if an appeal is valid. We’ll be recruiting more validation resource soon to make sure that cases move as smoothly and quickly as possible through to completion.

Margaret Keyse                                                                                                                                                                                                

More about this section

The Scottish Information Commissioner's functions, and the powers required to discharge those functions, are derived from Scotland's freedom of information legislation - specifically, the Freedom of Information (Scotland) Act 2002, the Environmental Information Regulations (Scotland) (EIRs) and the INSPIRE (Scotland) Regulations 2009.  The Commissioner enforces and promotes the rights created by these pieces of legislation, and these pages provide information on how the Commissioner is doing.   On this part of our site you will find information about:

You can also click here to view the Commissioner's Financial Performance.


Chart IconSetting objectives and targets

As a Scottish public authority, the Scottish Information Commissioner is accountable to taxpayers for delivering functions economically, efficiently and effectively.  The Commissioner has set out the overall approach to delivery of those functions in a four-year Strategic Plan 2012-2016.  This plan is published, and shared with the Scottish Parliamentary Corporate Body.

Each year, the Commissioner also publishes an Operational Plan - the annual programme of activity which will be delivered over the year, in pursuit of the key strategic themes in the four year plan.  The Operational Plan contains details of all planned activities along with targets/success measures and timescales. 

View current and past plans on the Strategic and operational plans pages of this site.

Back to top

Clock IconPerformance reporting

The Commissioner reports progress against Operational Plan Objectives every quarter.  A 'Dashboard' of caseload and investigations performance statistics is also published every month.  You can download the Commissioner's Quarterly Operational Reports and monthly Dashboard Reports below. 


Quarterly Operational Reports 

These reports are published once they have been signed off by the Commissioner - usually at the next Quarterly Management Team meeting.

 2017/18 2016/17  2015/16     

Quarterly Report - July to Sept 2017

Quarterly Report - Apr to Jun 2017 

Quarterly Report - Jan to Mar 2017

Quarterly Report - Oct to Dec 2016

Quarterly Report - July to Sept 2016

Quarterly Report - Apr to Jun 2016




Quarterly Report - Jan to Mar 2016

Quarterly Report - Oct to Dec 2015

  Quarterly Report - July to Sept 2015

Quarterly Report - Apr to Jun 2015

Caseload 'Dashboard' Reports     

These report includes statistics showing the number of cases and enquiries, against the targets set at the beginning of each financial year.  There are also statistics on the length of investigations, against the targets set. Annual caseload statistics appear in the Annual reports of the Scottish Information Commissioner.

 2017/18  2016/17  2015/16

Dashboard to Sep 2017 (KPIs)

Dashboard to Sep 2017 (Numbers)

Dashboard to Jun 2017 (KPIs) 

Dashboard to Jun 2017 (Numbers)



Dashboard to Mar 2017 (KPIs)

Dashboard to Mar 2017 (Numbers)

Dashboard to Dec 2016 (KPIs)

Dashboard to Dec 2016 (Numbers)

Dashboard to Sep 2016 (KPIs)

Dashboard to Sept 2016 (Numbers)

Dashboard to June 2016 (KPIs)

Dashboard to June 2016 (Numbers)

Dashboard to March 2016 (KPIs)

Dashboard to March 2016 (Numbers)

Dashboard to Dec 2015 (KPIs)

Dashboard to Dec 2015 (Numbers)

Dashboard to Sept 2015 (KPIs)

Dashboard to Sept 2015 (Numbers)

Dashboard to Jun 2015 (KPIs)

Dashboard to Jun 2015 (Numbers)


Back to top

Book IconAnnual Reports

Under Section 46 of the Act, the Commissioner must lay an annual report before the Scottish Parliament.   The Commissioner's Annual Reports typically include commentary from the Commissioner, reflecting on the previous year and setting out priorities for the coming year.  They also include a broad compendium of performance statistics, including annual trends, and other statistical data relating to freedom of information in Scotland e.g. from research the Commissioner has commissioned from time to time.


Back to Top