The Scottish Information Commissioner - It's Public Knowledge
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Line Chart IconOperational performance

This page provides information about how we measure, monitor and report our performance.


Latest performance news

It’s been a challenging year for us.  Having had an uncharacteristically low number of applications in the previous year, 2015-16 saw a 16% jump in numbers.  Whilst the number of applications was comparable to four years ago, the number of staff we have was not, being lower as a result of budget cuts.  Our indicative results reflect this.

Last year the average time taken to close a case (when we had sufficient investigative resource) was 13.7 weeks.  This year, when we did not have sufficient resources, the average time taken to close a case was 17.2 weeks and we missed our target of 75% of cases closed within 4 months by 2.6%.  Despite all of this, we had a good year: at the year-end we had no cases a year old or more, we met our targets to close 85% of cases within 6 months and 97% within 12 months and we have seen applications about failure to respond drop from 24% of applications to 16%.

Read all about this and more in our annual report due to be published around the end of September.

Rosemary Agnew                                                                                                                                                                                                   

More about this section

The Scottish Information Commissioner's functions, and the powers required to discharge those functions, are derived from Scotland's freedom of information legislation - specifically, the Freedom of Information (Scotland) Act 2002, the Environmental Information Regulations (Scotland) (EIRs) and the INSPIRE (Scotland) Regulations 2009.  The Commissioner enforces and promotes the rights created by these pieces of legislation, and these pages provide information on how the Commissioner is doing.   On this part of our site you will find information about:

You can also click here to view the Commissioner's Financial Performance.


Chart IconSetting objectives and targets

As a Scottish public authority, the Scottish Information Commissioner is accountable to taxpayers for delivering functions economically, efficiently and effectively.  The Commissioner has set out the overall approach to delivery of those functions in a four-year Strategic Plan 2012-2016.  This plan is published, and shared with the Scottish Parliamentary Corporate Body.

Each year, the Commissioner also publishes an Operational Plan - the annual programme of activity which will be delivered over the year, in pursuit of the key strategic themes in the four year plan.  The Operational Plan contains details of all planned activities along with targets/success measures and timescales. 

View current and past plans on the Strategic and operational plans pages of this site.

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Clock IconPerformance reporting

The Commissioner reports progress against Operational Plan Objectives every quarter.  A 'Dashboard' of caseload and investigations performance statistics is also published every month.  You can download the Commissioner's Quarterly Operational Reports and monthly Dashboard Reports below. 


Quarterly Operational Reports 

These reports are published once they have been signed off by the Commissioner - usually at the next Quarterly Management Team meeting.

2015/16   2014/15


Quarterly Report - Jan to Mar 2016

Quarterly Report - Oct to Dec 2015

Quarterly Report - July to Sept 2015

Quarterly Report - Apr to Jun 2015

Quarterly Report - Jan to Mar 2015

Quarterly Report - Oct to Dec 2014

Quarterly Report - July to Sept 2014

Quarterly Report - Apr to Jun 2014

  Quarterly Report - Jan to Mar 2014

Quarterly Report – Oct to Dec 2013

Quarterly Report – July to Sept 2013

Quarterly Report – Apr to Jun 2013

Caseload 'Dashboard' Reports     

This report includes statistics showing the number of cases and enquiries, against the targets set at the beginning of each financial year.  There are also statistics on the length of investigations, against the targets set. Annual caseload statistics appear in the Annual reports of the Scottish Information Commissioner.

The first report for 2012/13 covers the six-months to end September 2012. Following a review of our reporting arrangements, this report will be published quarterly.

 2015/16  2014/15

Dashboard to March 2016 (KPIs)

Dashboard to March 2016 (Numbers)

Dashboard to Dec 2015 (KPIs)

Dashboard to Dec 2015 (Numbers)

Dashboard to Sept 2015 (KPIs)

Dashboard to Sept 2015 (Numbers)

Dashboard to Jun 2015 (KPIs)

Dashboard to Jun 2015 (Numbers)

Dashboard to Mar 2015 (KPIs)

Dashboard to Mar 2015 (Numbers)

Dashboard to Dec 2014 (KPIs)

Dashboard to Dec 2014 (Numbers)

Dashboard to Sept 2014 (KPI) *

Dashboard to Sept 2014 (Numbers)*

Dashboard to Jun 2014 

  *2 reports from July 2014              


Dashboard to Mar 2014

Dashboard to Dec 2013

Dashboard to Sept 2013

Dashboard to Jun 2013



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Book IconAnnual Reports

Under Section 46 of the Act, the Commissioner must lay an annual report before the Scottish Parliament.   The Commissioner's Annual Reports typically include commentary from the Commissioner, reflecting on the previous year and setting out priorities for the coming year.  They also include a broad compendium of performance statistics, including annual trends, and other statistical data relating to freedom of information in Scotland e.g. from research the Commissioner has commissioned from time to time.


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