Unhappy with the response?


You may disagree with how an authority handled your request.

This may be for a number of different reasons - for example:

  • It has not provided some, or all, of the information you asked for
  • It has refused to provide it because it is "exempt" from disclosure
  • It failed to respond within 20 working days, or at all
  • It hasn't offered you advice about, or help making, your request
  • It is asking you to pay a fee that you feel is unreasonable
  • It does not hold some, or all, of the information requested and you disagree
  • It believes your request is vexatious or repeated, or costs too much to answer.

If you're unhappy with the result of a request, you can challenge it.

Covid-19 FOI UpdateThe FOI Act has been temporarily amended in response to the coronavirus Covid-19 pandemic. Visit our Covid-19 Information Hub to find out more.