Decisions Round-up: 26 to 30 May 2014



We published four decisions this week, where we found that the authority had failed to respond to each information request and request for review within 20 working days – links to the Decisions and key learning points are noted below.


Key messages:

  • Make sure you don’t overlook requests which are “hidden” in other correspondence.
    In Decision 109/2014, the applicant’s email was not recognised as an FOI request.  There had been previous correspondence on the same subject.  Try to make sure that any request for recorded information is identified, even when it is part of an ongoing correspondence or complaint.


  • If you’re making a request, make it as clear as possible.
    When asking for information, make it clear that you are asking for information – it’s also helpful to provide as much detail as you can about the information you are looking for.


  • Information requests must be answered within 20 working days.
    This should be well understood by all public authority staff, but sometimes a reminder is needed.Failure to respond within 20 working days is likely to lead to a decision against your authority, which could have been avoided.


Decisions issued:

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