Decision Notice 023/2024: Factoring Services – failure to respond
Applicant: The Applicant
Authority: Clackmannanshire Council
Case Ref: 202400074
Summary
The Applicant asked the Authority for various information relating to the factoring of a specified building. This
decision finds that the Authority failed to respond to the request and requirement for review within the timescale
allowed by the Freedom of Information (Scotland) Act 2002 (FOISA).
Background
1. The Applicant made an information request to the Authority on 28 October 2023.
2. The Authority did not respond to the information request.
3. On 17 December 2023, the Applicant wrote to the Authority requiring a review in respect of its failure to
respond. The Authority acknowledged this on 18 December 2023.
4. The Applicant did not receive a response to his requirement for review.
5. The Applicant wrote to the Commissioner on 20 January 2024, stating that he was dissatisfied with the
Authority’s failure to respond and applying to the Commissioner for a decision in terms of section 47(1) of FOISA.
6. The Commissioner determined that the application complied with section 47(2) of FOISA and that he had the
power to carry out an investigation.
Investigation
7. Section 49(3)(a) of FOISA requires the Commissioner to notify public authorities of an application and to
give them an opportunity to comment. The Commissioner did this on 12 February 2024.
8. The Commissioner received submissions from the Authority on 12 February 2024. These submissions are
considered below.
9. The Authority accepted that it had failed to respond to the Applicant’s information request and
requirement for review within the timescales allowed by FOISA. The Authority explained that the delay in
responding was due to staff absence.
10. Section 10(1) of FOISA gives Scottish public authorities a maximum of 20 working days following the date
of receipt of the request to comply with a request for information. This is subject to qualifications which are
not relevant in this case.
11. It is a matter of fact that the Authority did not provide a response to the Applicant’s request for
information within 20 working days, so the Commissioner finds that it failed to comply with section 10(1) of
FOISA.
12. Section 21(1) of FOISA gives Scottish public authorities a maximum of 20 working days following the date
of receipt of the requirement to comply with a requirement for review. Again, this is subject to qualifications
which are not relevant in this case.
13. It is a matter of fact that the Authority did not provide a response to the Applicant’s requirement for
review within 20 working days, so the Commissioner finds that it failed to comply with section 21(1) of FOISA.
14. The Authority responded to the Applicant’s requirement for review on 12 February 2024, so the Commissioner
does not require it to take any further action in relation to the Applicant’s application.
15. The Commissioner recommends that the Authority considers whether it would be appropriate to apologise to
the Applicant for its failure to comply.
Decision
The Commissioner finds that the Authority failed to comply with Part 1 of the Freedom of Information (Scotland)
Act 2002 (FOISA) in dealing with the information request made by the Applicant. In particular, the Authority
failed to respond to the Applicant’s request for information and requirement for review within the timescales laid
down by sections 10(1) and 21(1) of FOISA Given that the Authority has now responded to the Applicant’s
requirement for review, he does not require the Authority to take any action.
Appeal
Should either the Applicant or the Authority wish to appeal against this decision, they have the right to appeal
to the Court of Session on a point of law only. Any such appeal must be made within 42 days after the date of
intimation of this decision.
Cal Richardson
Deputy Head of Enforcement
20 February 2024
