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Contact us

If you're looking to make an appeal, request information or ask about your FOI rights, or if you work for an authority and require advice, here's how we can help you.

 

How to get in contact

The information below outlines the various ways you can get in contact with the Scottish Information Commissioner.

 

Email
enquiries@itspublicknowledge.info

Post
Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
Fife
KY16 9DS

Telephone
01334 464610

The office premises is not open to visitors at the present time. Anyone wishing to visit the office premises should make a prior arrangement to do so by contacting enquiries@itspublicknowledge.info

Appeals (applications)

If you have made a request for information and are dissatisfied with the authority's response or the way the request was handled, and you remain unhappy after requesting a review, you can still make an appeal to the Commissioner.

We recommend you make an appeal using our application form, which will help to make you submit all of the information needed for us to investigate.

If you have a query about an existing appeal to the Commissioner, you can search our list of current investigations, which tells you what stage your case is at. Alternatively, email enquiries@itspublicknowledge.info, clearly stating your surname and reference number, and we will respond as soon as we can.

Requesting information

If you would like to make a request for information from the Scottish Information Commissioner, or make a subject access request to the Commissioner for your own personal data, please email enquiries@itspublicknowledge.info.

Before submitting an information request, please take a look at the information we already publish on our website, including our Guide to Information.

Support for public authorities

If you would like more information about the legislative changes relating to FOI that were made in response to the Covid-19 pandemic, please visit our Covid-19 and FOI information hub (accessed via the National Records of Scotland's web archive) where you’ll find a range of guidance and answers to a number of frequently asked questions.

If you have an urgent query regarding your authority, please email enquiries@itspublicknowledge.info and we will respond as soon as we can.

Your Right to Know (BSL) - Contact Us

How to find us

Please note: Visitor access is by prior appointment and is currently restricted to essential business. Please contact us on enquiries@itspublicknowledge.info before travelling to the office

Our office is:

  • 2 minutes walk from St Andrews Bus Station
  • 10 minutes drive, bus or taxi ride from Leuchars Train Station

Both bicycle and car parking facilities are available at our office or the nearby Argyle Street Car Park.